BUSINESS SERVICES COURSES
Below is an overview of the business services courses we deliver. For more information give Group 314 a call on 1300 448 799
The business services courses we deliver are:
BSB51918 Diploma of Leadership and Management
BSB42015 Certificate IV in Leadership and Management
BSB41415 Certificate IV in Work Health and Safety
Scroll down for more information about each of these courses.
BSB51918 Diploma of Leadership and Management
This course is for existing leaders / supervisors wishing to formalise their skills and knowledge and achieve recognition. It is particularly suited to people looking to work as leaders and managers in high risk operational environments such as mining and construction.
Individuals at this level display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others. They use communication skills to support individuals and teams to meet organisational or enterprise requirements. They plan, design, apply and evaluate solutions to unpredictable problems, and identify, analyse and synthesise information from a variety of sources.
Licensing/Regulatory Information - No licensing, legislative or certification requirements apply to this qualification at the time of publication.
The 12 Units must be made up of 4 Core Units plus 8 Elective Units.
The standard course offered by Group 314 includes the following Units:
Core Units
Elective Units
Other elective combinations are possible. Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.
The 12 Units must be made up of 4 Core Units plus 8 Elective Units.
The standard course offered by Group 314 includes the following Units:
Core Units
Elective Units
Other elective combinations are possible. Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.
Successful RPL applications may result in variations to the duration and cost of the course.
Refer to the Group 314 RPL Policy Click here 
for more information.
Successful Credit Transfer applications may result in variations to the duration and cost of the course.
Refer to the Group 314 Credit Transfer Policy Click here for more information.
Assessment activities may include:
More information about Group 314, including company policies and other general student information, is available at Click here
If you would like to discuss this course with a Group 314 representative, please email info@group314.com or phone 1300 448 779.
BSB42015 Certificate IV in Leadership and Management
This course is for existing leaders / supervisors wishing to formalise their skills and knowledge and achieve recognition. It is particularly suited to people looking to work as leaders and managers in high risk operational environments such as mining and construction.
As well as assuming responsibility for their own performance, individuals working at this level provide leadership, guidance and support to others. They also have some responsibility for organising and monitoring the output of their team, apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources.
Licensing/Regulatory Information - No licensing, legislative or certification requirements apply to this qualification at the time of publication.
The 12 Units may be made up of 4 Core Units plus 8 Elective Units.
The standard course offered by Group 314 includes the following Units.
Core Units
- BSBLDR401 Communicate effectively as a workplace leader
- BSBLDR402 Lead effective workplace relationships
- BSBLDR403 Lead team effectiveness
- BSBMGT402 Implement operational plan
- BSBCMM401 Make a presentation
- BSBCUS402 Address customer needs
- BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements
- BSBWOR404 Develop work priorities
- BSBLED401 Develop teams and individuals
- BSBMGT401 Show leadership in the workplace
- BSBMGT403 Implement continuous improvement
- BSBRSK401 Identify risk and apply risk management processes.
- Be at least 18 years old at the time of enrolment.
- Have an email address and access to a computer with an internet connection.
- Have Microsoft Office ( or equivalent ) including Word, Excel and Powerpoint and the ability to use these programs.
- Have good language, literacy and numeracy skills.
- Complete a Pre-course Evaluation conducted by Group 314 to determine suitability for the course.
- Have access to an operational work environment for the completion of assessment tasks.
Successful RPL applications may result in variations to the duration and cost of the course.
Refer to the Group 314 RPL Policy Click here
for more information.Successful Credit Transfer applications may result in variations to the duration and cost of the course.
Refer to the Group 314 Credit Transfer Policy Click here
for more information.Assessment activities may include:
- Written knowledge assessments ( short answer questions and /or multiple choice ).
- Verbal challenges.
- Practical tasks / Reports.
- Workplace demonstrations.
- Workplace simulations ( where a workplace cannot be used ).
- Third party evidence reports.
More information about Group 314, including company policies and other general student information, is available at Click here
If you would like to discuss this course with a Group 314 representative, please email info@group314.com or phone 1300 448 779.
BSB41415 Certificate IV in Work Health and Safety
This course is suitable for workplace roles such as:
- Safety Officer for rail, construction and mining projects.
- WorkCover Inspector.
- Work Health and Safety Technician.
- Work Health and Safety Officer.
- Safety Representative.
- Workplace Safety Contact.
- Rehabilitation Coordinator.
- Workcover Assessor.
- HR Professional.
- Small business personnel.
- Jobs with safety responsibilities.
The standard course offered by Group 314 includes the following Units.
Core Units
- BSBWHS402 Assist with compliance with WHS laws.
- BSBWHS403 Contribute to implementing and maintaining WHS consultation and participation processes.
- BSBWHS404 Contribute to WHS hazard identification, risk assessment and risk control.
- BSBWHS405 Contribute to implementing and maintaining WHS management systems.
- BSBWHS406 Assist with responding to incidents.
- BSBCMM401 Make a presentation.
- BSBMGT401 Show leadership in the workplace.
- BSBMGT403 Implement continuous improvement.
- BSBWHS410 Contribute to work-related health and safety measures and initiatives.
- PUAWER002B Ensure workplace emergency prevention procedures, systems and processes are implemented.
- Be at least 18 years old at the time of enrolment.
- Have an email address and access to a computer with an internet connection.
- Have good language, literacy and numeracy skills.
- Complete a Pre-course Evaluation conducted by Group 314 to determine suitability for the course.
- Have access to an operational work environment for the completion of assessment tasks including access to: work health and safety systems; and workplace policies and procedures.
Successful RPL applications may result in variations to the duration and cost of the course.
Refer to the Group 314 RPL Policy for more information Click here
for more information.Successful Credit Transfer applications may result in variations to the duration and cost of the course.
Refer to the Group 314 Credit Transfer Policy Click here
for more information.Assessment activities may include:
- Written knowledge assessments ( short answer questions and /or multiple choice ).
- Verbal challenges.
- Practical tasks / Reports.
- Workplace demonstrations.
- Workplace simulations ( where a workplace cannot be used ).
- Third party reports.
More information about Group 314, including company policies and other general student information, is available at Click here
If you would like to discuss this course with a Group 314 representative, please email info@group314.com or phone 1300 448 779.