BUSINESS SERVICES COURSES

This qualification reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts.

Individuals at this level display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others. They use communication skills to support individuals and teams to meet organisational or enterprise requirements.

They plan, design, apply and evaluate solutions to unpredictable problems, and identify, analyse and synthesise information from a variety of sources.

Licensing/Regulatory Information - No licensing, legislative or certification requirements apply to this qualification at the time of publication.

The Diploma is ideal for those:

• Seeking a pathway from a Certificate IV in Leadership and Management.
• Aiming to advance their career to a management position.
• Workplace Trainers and Assessors with industry experience within the sector wishing to train and assess in this vocational area.
• Employees of organisations for whom leadership and management training is required.
• Individuals, small business owners, managers and administrators who have chosen to improve their skills.
• People with disabilities or injuries requiring a change in career and those returning to the workplace.

Further training pathways from this qualification include, but are not limited to, the Graduate Diploma of Strategic Leadership or the Graduate Certificate in Leadership Diversity or Higher Education.

This course requires the successful completion of 12 units of competency ( Units ).

The 12 Units must be made up of 4 Core Units plus 8 Elective Units.

The standard course offered by Group 314 includes the following Units:

Core Units

• BSBLDR511 Develop and use emotional intelligence
• BSBMGT517 Manage operational plan
• BSBLDR502 Lead and manage effective workplace relationships
• BSBWOR502 Lead and manage team effectiveness

Elective Units

• BSBCUS501 Manage quality customer service
• BSBINN502 Build and sustain an innovative work environment
• BSBIPR501 Manage intellectual property to protect and grow business
• BSBMGT516 Facilitate continuous improvement
• BSBMGT518 Develop organisation policy
• BSBRSK501 Manage risk
• BSBLED501 Develop a workplace learning environment
• BSBWOR501 Manage personal work priorities and professional development

Other elective combinations are possible. Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.

Please Click here for further information and contact Group 314 for assistance on 1300 448 779 or info@group314.com

Nationally Recognised Training ( NRT ) under the Australian Quality Training Framework ( AQTF ).

Current.

Qualification.

Course fees are provided on the Enrolment page of the Group 314 website Click here

Students must:

• Be at least 18 years old at the time of enrolment.
• Have access to a computer with standard Microsoft Office programs.
• Have an internet connection.
• Have good language, literacy and numeracy skills.
• Complete a Pre-course Evaluation conducted by Group 314 to determine suitability for the course.
• Have recent and credible business/industry experience.
• Have access to workplace leadership and management roles.
• Have access to workplace policies and procedures.
• Have access to a live training and assessment environment.

1200 hours over a period of 12 months.

Some students may be able to complete the course in less time through demonstrated prior learning.

Refer to the Group 314 Recognition of Prior Learning Policy Click here and the Group 314 Credit Transfer Policy Click here for more information.

Training is non-continuous. i.e. it is not delivered in a single block.

Training will be delivered through a combination of these delivery types:

• Online.
• Classroom ( for group training sessions ).
• Workplace.
• Distance.

Available.

Successful RPL applications may result in variations to the duration and cost of the course.

Refer to the Group 314 RPL Policy Click here for more information.

Available.

Successful Credit Transfer applications may result in variations to the duration and cost of the course.

Refer to the Group 314 Credit Transfer Policy Click here for more information.

Assessments are structured to include a variety of styles to cater for the learning needs of a broad range of students and provide you the best opportunity for success. Assessments are completed using a variety of methods and are submitted via our online student portal.

Assessment methods may include any combination of:

• Short questions
• Case Studies
• Written assessment tasks
• Practical tasks / Reports / Discussion
• Workplace simulations.

Classroom based training ( for group training sessions ) is usually located at client / student workplaces.

Please contact Group 314 on 1300 448 779 or info@group314.com to discuss course locations.

Please contact Group 314 on 1300 448 779 or info@group314.com to discuss workplace arrangements.

More information about this course is available on the Australian Government Training website Click here

If you would like to discuss this course with a Group 314 representative, please email info@group314.com or phone 1300 448 779.

Click here to enrol now.

This qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts.

As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others. They also have some responsibility for organising and monitoring the output of their team.

They apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources.

Licensing/Regulatory Information - No licensing, legislative or certification requirements apply to this qualification at the time of publication.

This course requires the successful completion of 12 units of competency ( Units ).

The 12 Units may be made up of 4 Core Units plus 8 Elective Units.

The standard course offered by Group 314 includes the following Units.

Core Units

• BSBLDR401 Communicate effectively as a workplace leader
• BSBLDR402 Lead effective workplace relationships
• BSBLDR403 Lead team effectiveness
• BSBMGT402 Implement operational plan

Elective Units

• BSBCMM401 Make a presentation
• BSBCUS402 Address customer needs
• BSBINN301 Promote innovation in a team environment
• BSBLDR404 Lead a diverse workforce
• BSBLED401 Develop teams and individuals
• BSBMGT401 Show leadership in the workplace
• BSBMGT403 Implement continuous improvement
• BSBRSK401 Identify risk and apply risk management processes.

Other elective combinations are possible. Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.

Please refer to the Australian Government Training website Click here for further information and contact Group 314 for assistance on 1300 448 779 or info@group314.com

Nationally Recognised Training ( NRT ) under the Australian Quality Training Framework ( AQTF ).

Current.

Qualification.

Course fees are provided on the Enrolment page Click here

Students must:

• Be at least 18 years old at the time of enrolment.
• Have access to a computer with standard Microsoft Office programs.
• Have an internet connection.
• Have good language, literacy and numeracy skills.
• Complete a Pre-course Evaluation conducted by Group 314 to determine suitability for the course.
• Have recent and credible business/industry experience.
• Have access to workplace leadership and management roles.
• Have access to workplace policies and procedures.
• Have access to a live training and assessment environment.

A period of 12 months.

Some students may be able to complete the course in less time through demonstrated prior learning.

Refer to the Group 314 Recognition of Prior Learning Policy Click here and the Group 314 Credit Transfer Policy Click here for more information.

Training is non-continuous. i.e. it is not delivered in a single block.

Training will be delivered through a combination of these delivery types:

• Online.
• Classroom ( for group training sessions ).
• Workplace.
• Distance.

Available.

Successful RPL applications may result in variations to the duration and cost of the course.

Refer to the Group 314 RPL Policy Click here for more information.

Available.

Successful Credit Transfer applications may result in variations to the duration and cost of the course.

Refer to the Group 314 Credit Transfer Policy Click here for more information.

This course requires students to complete a variety of assessment activities.

Assessment activities may include:

• Short questions
• Case Studies
• Examinations
• Written assessment tasks
• Practical tasks / Reports / Discussion
• Workplace simulations.

Classroom based training ( for group training sessions ) is usually located at client / student workplaces.

Please contact Group 314 on 1300 448 779 or info@group314.com to discuss course locations.

Please contact Group 314 on 1300 448 779 or info@group314.com to discuss workplace arrangements.

More information about this course is available on the Australian Government Training website Click here

If you would like to discuss this course with a Group 314 representative, please email info@group314.com or phone 1300 448 779.

This qualification is suitable for people working in a Work Health and Safety ( WHS ) role who work to provide leadership and guidance to others and have some limited responsibility for the output of others.

The qualification reflects the role of workers who apply a broad knowledge base and well developed skills in a wide variety of contexts and may include coordinators, advisors and facilitators.

This course is suitable for workplace roles such as:

• WorkCover Inspector.
• Work Health and Safety Technician.
• Work Health and Safety Officer.
• Safety Representative.
• WHS Coordinator.
• Workplace Safety Contact.
• Rehabilitation Coordinator.
• Workcover Assessor.
• HR Professional.
• Small business personnel.
• Jobs with safety responsibilities.

Licensing/Regulatory Information - No licensing, legislative or certification requirements apply to this qualification at the time of publication.

This course requires the successful completion of 10 units of competency ( Units ).

The 10 Units must be made up of 5 Core Units plus 5 Elective Units.

The standard course offered by Group 314 includes the following Units.

5 x Core Units

• BSBWHS402 Assist with compliance with WHS laws.
• BSBWHS403 Contribute to implementing and maintaining WHS consultation and participation processes.
• BSBWHS404 Contribute to WHS hazard identification, risk assessment and risk control.
• BSBWHS405 Contribute to implementing and maintaining WHS management systems.
• BSBWHS406 Assist with responding to incidents.

5 x Elective Units

• BSBCMM401 Make a presentation.
• BSBMGT401 Show leadership in the workplace.
• BSBMGT403 Implement continuous improvement.
• BSBWHS410 Contribute to work-related health and safety measures and initiatives.
• PUAWER002B Ensure workplace emergency prevention procedures, systems and processes are implemented.

Other elective combinations are possible. Please Click here for further information and contact Group 314 for assistance on 1300 448 779 or info@group314.com.

Nationally Recognised Training ( NRT ) under the Australian Quality Training Framework ( AQTF ).

Current.

Qualification.

Course fees are provided on the Enrolment page Click here

Group 314.

Students must:

• Be at least 18 years old at the time of enrolment.
• Have access to a computer with standard Microsoft Office programs.
• Have an internet connection.
• Have good language, literacy and numeracy skills.
• Complete a Pre-course Evaluation conducted by Group 314 to determine suitability for the course.
• Have recent and credible business / industry experience.
• Have access to workplace Work Health and Safety systems.
• Have access to workplace policies and procedures.

600 hours over a period of 12 months.

Some students may be able to complete the course in less time through demonstrated prior learning.

Refer to the Group 314 Recognition of Prior Learning Policy and the Group 314 Credit Transfer Policy for more information.

Training is non-continuous. i.e. it is not delivered in a single block.

Training will be delivered through a combination of these delivery types:

• Online.
• Classroom ( for group training sessions ).
• Workplace.

Available.

Successful RPL applications may result in variations to the duration and cost of the course.

Refer to the Group 314 RPL Policy for more information.

Available.

Successful Credit Transfer applications may result in variations to the duration and cost of the course.

Refer to the Group 314 Credit Transfer Policy for more information.

This course requires students to complete a variety of assessment activities.

Assessment activities may include:

• Written Exams.
• Verbal Questioning.
• Assignments.
• Practical Demonstrations.
• Workplace Assessment.

Classroom based training ( for group training sessions ) is usually located at client / student workplaces.

Please contact Group 314 on 1300 448 779 or info@group314.com to discuss course locations.

Please contact Group 314 on 1300 448 779 or info@group314.com to discuss workplace arrangements.

More information about this course is available on the Australian Government Training website Click here

If you would like to discuss this course with a Group 314 representative, please email info@group314.com or phone 1300 448 779.

Click here to enrol now.